“Software as a service” is a method that looks to transform the archaic nature of software licensing, firmly planting the customer back in the driver’s seat.
We spoke with the CEO of Peter Strohkorb Consulting, a pioneering force that changes the marketing space, engineering your plan to cater for the unique challenges and customer base your business possesses.
The problem with growing your business in the information age is staying up to date. ADMA’s Data Day 2018 is an event built on only the most contemporary of expertise.
As retailers expand into the online marketplace, many lose track of what is most important. TBS brand partners Clariden Global know that brand survival requires 100% focus on a world-class customer experience.
A TBS reader recently takes his mother to the Bank…”The future has come to the city CBD of the past at my Mum’s credit union, and I’m afraid I wasn’t quite prepared for it.”
The high standards of customer experience we now expect have those in the banking industry scrambling to catch up, as Andrew Birmingham explains.
You know those online reviews you sometimes write cause you’re pi$$ed off about a product or business? Check out how one US hotel is dealing with their haters…